This short article explains just how to install the HelpDesk ticket system using the Softaculous installer in cPanel.
Setting up HelpDesk
You can have HelpDesk up and running on your website in minutes by using the Softaculous application installer in cPanel.
To mount HelpDesk making use of Softaculous, follow these steps:
- Log in to cPanel.
If you do not know exactly how to visit to your cPanel account, please see this write-up.
- In the SOFTACULOUS APPLICATION INSTALLER area of the cPanel home screen, click any one of the alternatives under Classifications. The Softaculous installer web page shows up.
It does not matter which alternative you click under Classifications. Every one of them start the Softaculous installer.
- In the Browse message box, kind helpdeskz and afterwards press Enter.
Conversely, you can make use of the navigating pane on the left side. To do this, click Client Assistance, and after that click HelpDesk.
- Click Install. The setup page appears.
- In the Choose Method checklist box, select the method.
If you have an SSL certificate set up on your site, pick https:// or https://www. If you do not have an SSL certification mounted on your site, select http:// or http://www.
- In the Select Domain listing box, choose the domain for installment, or approve the default value.
- In the In Directory message box, kind the directory where you want to install the application, or approve the default worth.
If you desire your domain to go straight to the application, make sure the In Directory site message box is empty.
- In the Admin Username message box, type the administrator username.
- In the Admin Password text box, kind the manager password.
Make certain that you choose a strong password! The Softaculous installer provides a position for your password'’ s strength, and turns green when the password is solid. Alternatively, you can click the icon alongside the Admin Password text box, and also Softaculous generates a solid, arbitrary password for you.
- Click the symbol to increase Advanced Options.
- In the Database Name text box, kind the name of the database to create for the application, or approve the default value.
- In the Table Prefix message box, type the data source table prefix, or accept the default value.
- If you do not want to receive e-mail alerts when application updates are readily available, pick the Disable Update Notifications Emails check box.
A2 Hosting highly recommends that you obtain e-mail notices when application updates are available. Keeping your site upgraded helps stop unauthorized accessibility attempts and also data loss.
- To automatically update the application when updates are offered, pick the Automobile Upgrade check box.
- In the Backup Place list box, you can select a place to keep application back-ups.
- In the Automated backups listing box, you can choose whether or not Softaculous makes routine backups of your application.
- In the Backup Rotation list box, you can choose exactly how frequently Softaculous overwrites the earliest back-up file with a brand-new backup file.
- To obtain site configuration information after the setup is total, type an e-mail address in the Email installation details to text box.
- Testimonial the setup choices and settings, and afterwards click Install. When installation is total, Softaculous provides information about the application'’ s setup.
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